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Current Issues


MySQL Database Maintenance

August 6th

THIS IS A SCHEDULED EVENT Aug 7, 00:00 - 02:00 BST

Aug 4, 15:30 BST
Scheduled - We are performing essential maintenance to a small number of MySQL database servers overnight. During this maintenance each server may be unavailable for the duration of this change.

The affected server IP addresses are as follows:
213.171.200.11
213.171.200.12
213.171.200.13
213.171.200.14


MySQL Database Maintenance

August 5th

Aug 5, 01:00 BST
Completed - The scheduled maintenance has been completed.

Aug 5, 00:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Aug 1, 17:08 BST
Scheduled - We are performing essential maintenance to one of the MySQL database servers overnight. During this maintenance the server may be unavailable.

The affected server IP addresses is as follows:
213.171.200.10


MySQL Database Maintenance

August 1st

Aug 1, 02:00 BST
Completed - The scheduled maintenance has been completed.

Aug 1, 00:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jul 30, 14:20 BST
Scheduled - We are performing essential maintenance to a small number of MySQL database servers overnight. During this maintenance each server may be unavailable for the duration of this change.

The affected server IP addresses are as follows:
213.171.200.70
213.171.200.71
213.171.200.72
213.171.200.73
213.171.200.74


MySQL Database Maintenance

July 31st

Jul 31, 02:00 BST
Completed - The scheduled maintenance has been completed.

Jul 31, 00:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jul 28, 17:02 BST
Scheduled - We are performing essential maintenance to a small number of MySQL database servers overnight. During this maintenance each server may be unavailable for the duration of this change.

The affected server IP addresses are as follows:
213.171.200.40
213.171.200.41
213.171.200.42
213.171.200.46
213.171.200.47
213.171.200.48
213.171.200.49
213.171.200.98


MYSQL Database Maintenance

July 30th

Jul 30, 02:00 BST
Completed - The scheduled maintenance has been completed.

Jul 30, 00:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jul 25, 10:32 BST
Scheduled - We are performing essential maintenance to a small number of MySQL database servers overnight. During this maintenance each server may be unavailable for the duration of this change.

The affected server IP addresses are as follows:
213.171.200.60
213.171.200.61
213.171.200.62
213.171.200.63
213.171.200.64
213.171.200.65
213.171.200.66
213.171.200.67
213.171.200.68
213.171.200.69
213.171.200.33
213.171.219.95


VPS Edition 1 and CloudNX Cloud Maintenance

July 25th

Jul 26, 00:00 BST
Completed - The scheduled maintenance has been completed.

Jul 23, 12:23 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jul 23, 12:22 BST
Scheduled - We’re carrying out essential maintenance on our VPS Edition 1 and CloudNX Cloud servers, which includes defragmenting the attached storage. As a result, each server may experience approximately 5 minutes of downtime, depending on the size of its storage.


Website Builder Maintenance

July 24th

Jul 24, 12:00 BST
Completed - The scheduled maintenance has been completed.

Jul 24, 08:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jul 21, 16:34 BST
Scheduled - We will be performing essential maintenance to our Website Builder product. During this time, there will be a 5 minute period where the tool will be locked for editing, all Website Builder websites will have no interruption and will remain online throughout.


MySQL Database Maintenance

July 23rd

Jul 24, 00:37 BST
Completed - The scheduled maintenance has been completed.

Jul 24, 00:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jul 22, 15:52 BST
Scheduled - We are performing essential maintenance to a small number of MySQL database servers overnight. During this maintenance each server may be unavailable for the duration of this change.

The affected server IP addresses are as follows:
213.171.200.30
213.171.200.31
213.171.200.32
213.171.200.33
213.171.200.34
213.171.200.35
213.171.200.36
213.171.200.37
213.171.200.33
213.171.200.39


Plesk 421 Errors

July 18th

Jul 18, 16:03 BST
Resolved - This incident has been resolved.

Jul 17, 07:44 BST
Investigating - We are aware of an issue with the Plesk control panel producing 421 errors on servers running Ubuntu 22. The issue has been caused by an Apache update.

Plesk have released an article with instructions on how to solve the issue:

https://support.plesk.com/hc/en-us/articles/33500191748887-Websites-hosted-in-Plesk-are-not-accessible-after-a-recent-Apache-update-421-Misdirected-Request


MySQL Database Maintenance

July 18th

Jul 18, 02:00 BST
Completed - The scheduled maintenance has been completed.

Jul 18, 00:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jul 16, 15:52 BST
Scheduled - We are performing essential maintenance to a small number of MySQL database servers overnight. During this maintenance each server may be unavailable for the duration of this change.

The affected server IP addresses are as follows:
213.171.200.50
213.171.200.51
213.171.200.52
213.171.200.53
213.171.200.54
213.171.200.55
213.171.200.56
213.171.200.57
213.171.200.58
213.171.200.59